NO REFUNDS

Please note that all payments made via this site are final and will not be reversed.  If you are unhappy with the book you have purchased, you may express your dissatisfaction via a review of the book, and your criticism will be acknowledged and taken as a lesson.

EBOOKS

If you have problems with accessing the book you have purchased and do not wish to exchange your access for another book available on the site, you will be given credit to purchase another book in the future, if you decide to keep your account open.  If you close your account without obtaining the ebook you purchased, you are free and welcome to re-open or create a new account at anytime in the future.

PRINTED BOOKS

Paperbacks and hardbacks may be replaced with sufficient evidence, in the case that they are received damaged. You will not need to send back the original books in this case. However, items will only be replaced once. If you are suspected of abusing this grace, you will not be allowed to order books via this website in the future.